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Our Services

Non-Financial Cards

Card Personalization

EDC caters to multiple clients present in UAE and other GCC countries. We provide an end-to-end card solution, which consists of supplying non-financial cards, card personalization, fulfillment and dispatch services. Along with these services, EDC can also handle requests for supplying ID card printers, consumables & stationeries from its authorized partners at highly competitive prices. For dispatch services, EDC deals with all leading global logistic partners to provide exceptional turnaround times for its esteemed clients.

Our card bureau is equipped with the highest technology in the field of card personalization with automated and manual fulfillment with a wide range of mailing and packaging solutions.

EDC also provides value added services such as, project management and return mail management.

Procurement of Cards

EDC can source cards, catering to the evolving and expanding business needs of Government, Telecom, Retail, Hospitality and other industries seeking efficiency and security.

Clients can provide us with their artwork, or EDC's in-house design team can create artwork in-line with the client's marketing requirements.

industries we cater to

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Insurance

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Retail

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Education

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RIFD Cards

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Hotel Keys Cards

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Transport

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Government

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Telecom

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Utility

Fulfillment
(Automated & Manual)

EDC’s fulfillment, logistics and dispatch services makes it a one-stop shop that meets all your fulfillment requirements. Our highly trained team manages all types of fulfillment requirements with absolute precision of packaging and handling the packs, dispatching them to the end user, and providing sophisticated reporting structures and tracking methods.

    Auto Fulfillment of financial cards (Credit, Debit and WPS cards)

  • Card and carrier personalized and matched with a bar code printed on the card carrier automatically affixed on the card carrier
  • Activation stickers can be applied automatically on the card.
  • Up to 4 inserts can be fulfilled automatically into the envelope
  • Card carrier will be folded and inserted automatically into envelopes
  • Pin wise system generated report.

    With our experience in manual fulfillment, we have created a highly systemized way of handling any project. Accurate and high quality output is the key focus of our entire team.

  • Qualified and professional packing of credit and debit cards packs
  • Fulfillment of welcome packs/boxes with required marketing collaterals
  • Sorting, matching, inserting, segregating, labeling, sticking, affixing, sealing, and bundling for all types of personalized packs.
  • Strict QC processes with full reporting for each job pack or item used

Mailing and Courier Handling

Our partnership with leading courier companies has enabled us to deliver shipments in bulk to offices or individual shipment to the end user. Our express delivery ensures of prompt deliveries,with the highest safety precautions.

  • Individual airway bill printing as per the client requirement.
  • Individual airway bill matching with the personalized letter/envelope.
  • Inserting the envelope into the courier pouch.
  • Inserting the airway bill into the courier pouch
  • Sealing the courier pouch
  • Handling bulk dispatches to a single location.
  • Packing into boxes for courier dispatch.

Return Mail Service (RTS)

Process flow

Return Mail Service (RTS) is a value-added service provided by EDC to its clients. This service helps to reduce unnecessary printing and logistic costs. EDC provides a unique process for handling return shipments, which gives the client visibility of all its shipments of non-delivered status, archiving and re-dispatching returned shipments based on a client’s request, as well as destruction of returned shipments after a certain period time.

All this occurs in a highly secured environment with best practices, including proper logs maintained.

The report will consist of:

  • Date received
  • Ref. no. (Last 6 digits of the card number)
  • Customer's name
  • Card/Product type
  • No. of cards (primary & supplementary)
  • Date destroyed
  • No. of cards shredded

EDC will shred the cards under dual control. Damage certificates will be prepared for the cards shredded & the document will be retained for a maximum period of 24 months.


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