Our Services

Financial Cards

Personalization of Magnetic Stripe & EMV (Chip) compliant cards

As an end-to-end card solutions provider, we support RFID/contactless, dual interface, using partnered services for open technology mass runs, quick-turn, or short-runs, via multiple production facilities across the UAE and beyond. Our capabilities include thermal, emboss, and laser. Daily and bulk fulfillment capabilities include a wide range of mailing and packaging solutions. Catering to Multiple Banking clients in UAE, GCC, Africa & Far East region, our ability to source pre-printed plastics from any authorized Visa & MC vendors at competitive rates puts us an edge above competitors.

  • Personalization of Debit, Credit and Pre-paid (Contact or Contactless) cards for local & International Banks including for Airline segment as well.
  • Personalization of Worker’s Wages (WPS) Pre-paid Cards
  • On-behalf Key Management Process for Chip cards.
  • High speed multiple machines processing for End to End service.
  • Multiple Couplers for faster processing of Chip cards.
  • High Quality processes and precision work..
  • Scalability as required.
  • Access control & Intrusion protection system..
  • 24/7 operations.
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INSTANT ISSUANCE

EDC’s Instant Issuance revolutionizes customer experience by enabling institutions to convert a blank or preprinted card into a ready-to-use credit or debit card right before the customer’s eyes. This solution is a ‘Premium Service’ with immeasurable advantages and cost benefits.

  • Time and cost effective
  • Reduced logistic expenses
  • Quick end-user activation
  • Immediate re-issuance of cards.
  • Increased revenue and usage rates
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CENTRAL ISSUANCE

EDC facilitates high volume of centralized card personalization and fulfillment activities for various sectors. Our PCI certified center holds specialized card production systems to perform different types of personalization, data processing, contact/contactless chip encoding and automated and manual fulfilment services under one roof.

  • Card personalization capacity of 3000 per hour
  • Redundant site - Disaster Recovery Management through BCP (Business Continuity Planning)
  • provisioning
  • 24/7 card operations and monitoring
  • Secured data transfer via FTP/SFTP servers with firewalls
  • Production in high secure management facility without any external access.

Fulfillment
(Automated & Manual)

    Auto Fulfillment of financial cards (Credit, Debit and WPS cards)

  • Card & Carrier personalized and matched with a bar code printed on the card carrier automatically affixed on the card carrier
  • Activation stickers can be applied on the card automatically inline.
  • Up to 4 inserts can be fulfilled automatically into the envelop
  • Card carrier will be folded and inserted automatically into envelopes
  • Pin wise system generated report.
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    With our experience in manual fulfillment, we have evolved into a highly systemized way of handling any project. Accurate and High Quality output is the key focus of our team.

  • Qualified and professional packing of credit and debit cards packs
  • Fulfillment of Welcome packs/boxes with required marketing collaterals
  • Sorting, matching, inserting, segregating, labeling, sticking, affixing, sealing, and bundling for all types of personalized packs.
  • Strict QC processes with full reporting for each job pack or item used

Mailing & Courier Handling

  • Individual Air way bill printing as per the client requirement.
  • Individual Air way bill matching with the personalized letter/envelope.
  • Inserting the envelope into the courier pouch.
  • Inserting the Air way bill into the courier pouch
  • Sealing the courier pouch
  • EDC can handle bulk dispatch to single location.
  • Packing into boxes for courier dispatch.

Pin Printing & Fulfillment

  • Encrypted Data is received through secured channel to EDC Secured FTP Server.
  • High speed Pin Mailer Printing.
  • Personalization of variable data on Pre-printed Pin Mailer stationery.
  • Printing done in highly secured environment.
  • On-behalf Pin Protection key loading activity and PIN Management processes.
  • Fulfillment of Pin Mailers as per client requirements.

Return Mail Service (RTS)

Process flow

Once client has finalized to shred the Cards, Client will send these inactive cards for shredding to EDC after keeping them under its safe custody for 30/45 days or as Client deem fit. EDC will receive the cards at a pre-defined interval / time with the handover sheet provided by CLIENT. EDC will be prepare the report.

The report will consist of:

  • Date received
  • Ref. no. (Last 6 digits of the card number)
  • Customer Name
  • Card/Product type
  • No. of cards (Primary & supplementary)
  • Date destroyed
  • No. of cards shredded

EDC will shred the cards under dual control. Damage certificates will be prepared for the cards shredded & the document will be retained for a maximum period of 24 months.

SOFTWARE SOLUTIONS FOR CARDS

Card specific software solutions are developed mainly in 2 horizons, Chip Profile Development and Customized Application Development.

Chip profile development

  • EMV data Preparation
  • Mifare card programming
  • Chip profiles development based on EMV Standards for all types of chips

Customized Application Development

  • Virtual card images creation similar to the tangible card
  • Creating customized reports for production and delivery facilities
  • Ability to build customized applications with data analysis, conversion, sorting, data grouping, etc.