WHAT WE DO

We
invest
in future

Electronic Documents Centre (EDC), a semi government company and subsidiary of Emirates Post Group, is a leading and holistic outsourcing provider in the Middle East region.

Providing a comprehensive portfolio in customer communication solutions and the smart card industry, EDC’s innovative digital solutions help organizations in both public and private sectors to transform the way they do business.


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Services

Smart Cards for Present & Future

EDC excels in the provision of innovative and comprehensive card solutions for financial sectors by EMV Certified Payment cards, RFID Cards, and smart cards, in addition to catering to the needs of Government, Telecom, Retail, Hospitality and other industries seeking efficiency and security. In addition to personalization, we offer a full suite of solutions for mailing, including custom packaging options, fulfillment of cards, secure data processing, electronically verified matching, and return mail service throughout the life cycle.

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Infinite Channels, Meaningful Communications

Be it acquiring new customers or building customer loyalty, our award-winning CCM solutions enable our customers to deliver, manage, harmonize, and design on-demand and high-volume personalized communications, throughout the entire customer journey from a single platform. Streamline your communications to deliver superior customer service by bridging data and process silos.

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State of Art Solutions for Digital & Commercial Printing

Through the state-of-art center & solutions, EDC fulfils the requirement of " Communication" for companies in Financial, Insurance, Education, Automobile, Government, Telecom, and Utilities industries to send to their correspondents, such as Invoices, Insurance Certificates, Utility Bills, Account Statements, Personalized Envelopes and Product communication among others. Our digital printing facility boasts top-notch quality and fastest machinery to churn out any print job of high to Low volume. The Secured facility offers personalization, fulfillment, packaging, and auto insertion, all under one roof makes us a one-stop-shop for all your printing and packaging needs.

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Innovative Digital Solutions

Our sophisticated Turnkey Solutions help you launch new business services, with an aim to enhance the customer experience, in terms of payments, transaction processing & management, reporting, and enhancing operational efficiency and revenue with the help of digitalization and enhancements in information technology systems.

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Industries

Transport

EDC has leveraged its experience and expertise in developing, implementing and maintaining the first and only AFC (Automatic Fare Collection System) project in the UAE.

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Utility

We generate secured Electronic water, and electricity bills and send them out to the consumers.

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Banking

Avail innovative and comprehensive card solutions by EMV Certified Payment cards. Our Customer Communication Management solution suite helps financial institutions streamline the ways they communicate with customers.

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Telecom

We take care of your statements, bills, invoices and other customer documents using the latest technology and techniques to enhance interaction with your customers.

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Healthcare

Our CCM solution allows Insurance companies to quickly create, manage and deliver timely, personalized, compliant communications across all channels for insurance purposes. We cater to major insurance companies by providing insurance cards with an end to end solution.

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Retail

Personalization and fulfillment of loyalty cards, membership cards and exquisite designing of marketing collateral to make your business stand out.

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