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WHAT WE DO

We
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in future

Electronic Documents Centre (EDC), a semi governmental company and subsidiary of Emirates Post Group, is a leading and holistic outsourcing provider in the Middle East region.

Providing a comprehensive portfolio in customer communication solutions and the smart card industry, EDC’s innovative digital solutions help organizations in both public and private sectors transform the way they do business.


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Services

Smart Cards for Present and Future

EDC excels in the provision of innovative and comprehensive card solutions for financial sectors by EMV Certified Payment cards, RFID Cards, and smart cards, in addition to catering to the needs of Government, Telecom, Retail, Hospitality and other industries seeking efficiency and security. In addition to personalization, we offer a full suite of solutions for mailing, including custom packaging options, fulfillment of cards, secure data processing, electronically verified matching, and return mail service throughout the life cycle.

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Infinite Channels, Meaningful Communications

Whether its acquiring new customers or building customer loyalty, our award-winning CCM solutions enable our customers to deliver, manage, harmonize, and design on-demand and high-volume personalized communications, throughout the entire customer journey from a single platform. Streamline your communications to deliver superior customer service by bridging data and process silos.

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State of The Art Solutions for Digital & Commercial Printing

EDC fulfills communication requirements for companies in various industries including Financial, Insurance, Education, Automobile, Government, Telecom, and Utilities sending their correspondence such as Invoices, Insurance Certificates, Utility Bills, Account Statements, Personalized Envelopes and Product Communication. Our digital printing facility boasts top-notch quality and the fastest machinery to complete any print job, whether high or low in volume. Our secured facility offering personalization, fulfillment, packaging, and auto insertion, all under one roof makes us a one-stop-shop for all your printing and packaging needs.

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Innovative Digital Solutions

Our sophisticated Turnkey Solutions help you launch new business services, with an aim to enhance your customer experience, whether its payments, transaction processing & management, reporting, or enhancing operational efficiency and revenue with the help of digitization and enhancements in information technology systems.

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Industries

Transport

EDC has leveraged its experience and expertise in developing, implementing and maintaining the first and only AFC (Automatic Fare Collection System) project in the UAE.

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Utility

We generate secured electronic water, and electricity bills and send them out to consumers.

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Banking

Take advantage of innovative and comprehensive card solutions by EMV certified payment cards. Our customer communication management solution suite helps financial institutions streamline the ways they communicate with customers.

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Telecom

We take care of your statements, bills, invoices and other customer documents using the latest technology and techniques to enhance interaction with your customers.

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Healthcare

Our Customer Communication Management solution allows Insurance companies to quickly create, manage and deliver timely, personalized, and compliant communications across all channels for insurance purposes. We cater to major insurance companies by providing insurance cards with an end-to-end solution.

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Retail

Look no further than EDC when you need personalization and fulfillment of loyalty cards, membership cards and exquisite designing of marketing collateral to make your business stand out.

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